Welcome and opening address
Speaker to be advised, Department of Transportation of the Philippines
Welcome and opening address
Speaker to be advised, Payment Systems Oversight Department, Bangko Sentral ng Pilipinas
Introduction to this year’s conference, theme and objectives, business and technology areas to be discussed.
Greg Pote, Chairman, APSCA
Transport sector development in the Philippines
The Department of Transportation (DOTr) is responsible for the maintenance and expansion of viable, efficient, and dependable transportation systems. The geography of the Philippine archipelago presents significant challenges for the creation of an efficient transport network. To address these challenges the government is expediting infrastructure investment, projects and programs to integrate the archipelago’s islands and stimulate development, including major upgrades to road, railway and port systems. These initiatives will facilitate movement of people and goods, deliver cost efficiencies and further accelerate economic development.
Timothy John R. Batan, Undersecretary - Railways Sector, Department of Transportation of the Philippines
A standards framework for integrated transport payments
The AFC System Program Office of the DOTr explains the current status of transport revenue collection in the Philippines. Disparate transport and ticketing payment schemes that are largely cash-based and lacking harmonisation and integration represent challenges for the creation of efficient transportation systems. The DOTr is now developing a national framework and standards for interoperable and open transport payments in the Philippines, designed to support integrated payments for all public transport modes and address these challenges.
Randolph Ian V. Clet, Project Manager/Implementation Manager, Automated Fare Collection System Program Office
Department of Transportation of the Philippines
Transport payments in 2019
From paying fares to purchasing mobility services
Mobility is the new buzzword. After all, “mobility services” sounds much more attractive and customer-focused than “public transport services”. With all customers using their smartphones and transport providers using their data, the goal of delivering personalised mobility services for which customers use their accounts to make frictionless or even invisible payments, might be feasible. This session looks at some of the latest developments in transport payments in 2019 that suggest what we can look forward to in the future.
Viewpoint 1: Speaker to be advised, Mastercard [~20min]
Viewpoint 2: Speaker to be advised [~20min]
Viewpoint 3: Yusuke Komatsu, IT & Suica Business Development, East Japan Railway Company (JR East)
Viewpoint 3: Shinya Senba, System Division, PASMO [~20min]
Discussions: New jargon, industry hype and what’s really on the roadmap [~30min]
Shared mobility, on-demand services, mobility-as-a-service, connected and autonomous vehicles, … These are just some of the new developments supposedly on the roadmap for transport services. Most of these new concepts originated in Europe and are being piloted there but will they all be suitable for Asian megacities? A claimed MaaS objective is to make public transport so convenient that people will forego private cars - is this relevant in Asia where many people cannot yet afford a car? The growing interest in implementing QR code mobile payments for transport payments services in Asia suggest that the region might follow its own roadmap for mobility services. On a journey to the “future of mobility” should transport authorities and revenue collection companies in Asia following a different roadmap from their European counterparts?
Tomohiko Umekawa, Deputy General Manager, IT & Suica Business Development, East Japan Railway Company (JR East)
Account-based Ticketing in Practice
Moving transport payments and data from fare media to back-end customer accounts
Account-based ticketing (ABT) is the most significant trend in transport payments today. Despite media coverage, ABT is about more than accepting EMV contactless cards for fare payments. A complete ABT system will enable customers to pay for their travel using whichever payment instrument they prefer at the time of travel. This session explores the current status of account-based ticketing in Asia, the benefits for transport services providers and their customers, and the challenges of implementing account-based ticketing in practice.
Viewpoint 1: Silvester Prakasan, Senior Advisor - Fare Systems Land Transport Authority of Singapore [~20min]
Viewpoint 2: Greg Ellis, Principal, Greg Ellis Consulting [~20min]
Viewpoint 3: Speaker to be advised [~20min]
Discussions: Best practices for transitioning to ABT systems [~30min]
The future of transport payments looks likely to be account-based. For most of the new and innovative mobility services, transport services providers will need to have a relationship with the customer rather than just a number referencing an anonymous transport card. A complete account-based ticketing system where the transport authority is the back-office and manages all the payment sources connected to it can offer PAYG, season tickets (period passes), concession passes and entitlements to a complete customer base. Are ABT systems in Asia more likely to include both open-loop and closed-loop fare media acceptance, including mobile QR codes in addition to transport and bank cards? What are the costs of implementing an ABT system and is there anything that suggests that these costs will reduce over time? What have been the lessons so far from implementing account-based ticketing in Asia?
Open Payments in Transport
Making it easier for customers to engage with public transport
Efficient public transport systems are a key developmental focus in Southeast Asia. The Philippines government is driving an infrastructure program to improve the country's transport network including subway, rail and bus rapid transit projects. Making it easier to pay for public transport has been shown1 to increase modal share. Ideally customers should be offered a variety of transport payment options that are widely accepted across public transport services to enable integrated multimodal journeys. This session explores open payments options.
Viewpoint 1: Manoj Sugathan, Head of Chip, Contactless & Urban Mobility Programs, Visa [~20min]
Viewpoint 2: Joanne Yu, Sales Manager, Global Business Team, T-Money [~20min]
Viewpoint 3: Speaker to be advised [~20min]
Transport Payments Standards, Policy & Strategy
Roundtable discussion with transport and payments stakeholders
Led by: Department of Transportation (DOTr), Bangko Sentral ng Pilipinas (BSP), SMDev
The Automated Fare Collection System Program Office of the DOTr is developing standards and specifications for open transport payments in the Philippines. The objective of this session and discussion is to generate recommendations for the ongoing development of the standards, implementation and promotion of the standards, and policies and strategies managing open transport payments in the Philippines. Adoption of open payments in public transportation could help to accelerate the adoption of e-payments in the Philippines, by both banked and unbanked citizens, thereby potentially contributing to the development of the National Retail Payment System (NRPS). The discussion is also relevant for policymakers and stakeholders in other Asian markets.
In considering the ongoing development and management of standards and specifications for open transport payments in the Philippines, the DOTr and BSP are particularly interested in international best practices for:
- National transport payments standards for automated fare collection
- Frameworks or architectures for national transport payments.
- Organisations managing national transport payments standards and policies
- Card-based and mobile wallet-based open transport payments
- Open transport payments supporting banked and unbanked citizens
Moderators will lead discussions with stakeholders representing major public transport projects in the Philippines and Asia Pacific to explore strategies for a national framework that supports open payments in public transportation in the Philippines. Targeted outcomes include efficient public transport services with increased modal share and excellent customer experience. Subject matter experts will provide guidance and share experience from transport payments systems in other markets. The session will also consider how, if integration and interoperability of open transport payments could be achieved, this might potentially drive e-payments adoption and enhance broader payment systems development.
To take these objectives forward it will also be considered whether an industry group of transport stakeholders, reporting to and advising the DOTr and BSP, should continue to meet to develop a clear pathway towards to open transport payments services.
Close of day one