David is the Business Unit Director and General Manager for Go Ahead Retail Services. He runs Go Ahead’s division which is focused on supporting clients to optimise their transport and transit retailing especially around the design and delivery of new technology; he has a background in Consulting, IT and Human Resource Management within the transit, logistics and rail sectors, working and extensively across Asia and the US. He joined Go Ahead, after returning from Malaysia, five years ago to develop their Retailing Division and was responsible for setting up their successful online ticketing business On Track Retail delivering 65,000 new customer registrations per month. Go Ahead Retail Services was the first UK business to deliver Account Based Ticketing and contactless EMV on the rail and bus network outside of London, it delivers 1.3bn passenger journeys around London, manages over 1.2m smartcards, and supports clients with a range of digital solutions including Rail and Bus Apps, 3000 ticket vending machines and new technology such as iBeacons and Passenger counting tools.
Deputy General Manager, IT&Suica Business Development Headquarters
Mr. Umekawa joined East Japan Railway Company (JR East) in 1989. He engaged in the development of contactless IC card (Base of Suica) during 1993-1996. And in year 2005-2008, he was appointed as leader of project management group for building Suica & PASMO interoperability at JR East Mechatronics Co. From year 2012 to now, Mr. Umekawa has been working as deputy general manager of IT&Suica department of JR East Mr. Umekawa is now responsible for interoperability, Suica Center Server operation, and R&D of next Suica system.
General Affairs Department - General Affairs Section Manager
Makoto Nishigoori joined PASMO Co., Ltd (PASMO) in 2009. He mainly engaged in accounting and tax work, and also has been involved in formulating business plans. Currently he is involved in the implementation of PASMO card services as personnel / legal affairs manager.
Holding the position of Deputy CEO of NAPAS, Mr. Nguyen Quang Minh gained success in projects to build up an unique banks payment network across the nation, provide e-payment services, expand benefits to card holders and effectively encourage the development of non-cash payments in Vietnam as per the instructions of the Prime Minister and the State Bank of Vietnam.
Jamie is the Director of Business Development, at Mastercard based in Singapore. She is responsible for leading Mastercard’s Urban Mobility and Smart City strategy across Asia Pacific. Since joining Mastercard in 2015, she has led a number of strategic initiatives to launch contactless payments in transit and retail, and QR payments in the region. Prior to joining Mastercard, Jamie was the Director of Merchant Sales and Solutions at Visa.
Vice President Revenue Collection Systems, Asia Pacific
Mick is the head of Asia Pacific for the Revenue Collection Systems (RCS) business of Thales. Thales’ RCS business implements a full portfolio of solutions covering Automated Fare Collection, Road Tolling, Car Park Revenue Management and Fleet Management. In previous roles Mick has been the head of Thales’ transport business in Australia and New Zealand and was the Global Project Director of the very successful Auckland Integrated Ticketing system known as the HOP card. Mick is very passionate about driving Public Transport uptake and making it more accessible to all, particular as urbanisation continues to increase congestion in our cities. Mick is a technologist at heart and evangelises the adoption of new and innovative technology in the public transport sector including the next generation of automated fare collection systems.
Since 1989, the Fare System team under Silvester has undertaken several ticketing initiatives, including the Integrated Ticketing System which provided a common fare structure for the entire public transport network in Singapore. In 1998, he was appointed Project Director for the Enhanced Integrated Fare System project to implement a common smart card system across the public transport network at a total cost of US$200m and completed in 2002. 10 million cards were issued. He is also actively involved in various National Committees in the promotion of e-payments and related standards and also in overseas projects.
Paradon Nitaya is Business Development Director at Bangkok Payment Solutions Company Limited (BPS), a part of the BTS Group. He has nearly 20 years of experience in the Transit Revenue industry, covering Asia and the Middle East. He works as a consultant for government agencies and regulators (e.g. OTP, SRT, BMA, KT, RTA UAE). Paradon plays a key role on both client and contractor business relations and has worked with industry organisations such as MSI Global (a LTA company), MMOPL & MRTS India. He has experience working with successful commercial railway operators such as BTSC and MTRC HK.
Manoj Sugathan is a Senior Director for Chip, Contactless and Transit Programs at Visa Inc., based in Singapore and covers markets in Asia Pacific. In this role, he has overseen the implementation of successful Visa payWave programs across retail and transit segments in over two dozen countries. He has been with Visa since 2002 and prior to his current role he was responsible for EMV Chip migration programs in various Asia Pacific countries. Prior to joining Visa, Sugathan ran the Asia Pacific Application Development Centre at Verifone, based in Singapore.
Transport Analyst, Transport & ICT Global Practice
Eric Turner is a Transport Analyst with the World Bank’s Transport and Digital Development Global Practice based in Singapore. Eric focuses on urban transport systems and mass transit, including urban rail and bus operations. His current projects include urban rail systems in China, bus networks in Vietnam, and urban transport in Sri Lanka. He previously worked at MTA New York City Transit, North America’s largest public transport provider, in the Office of Management and Budget before moving to the agency’s Global Benchmarking and Best Practice group. Eric is originally from Los Angeles where he worked in disability rights advocacy. Eric has Bachelor’s in Business Administration from the University of Miami and a Master’s in Public Administration from Columbia University’s School of International and Public Affairs.
SL Wong is currently responsible for marketing activities in the area of Transport Ticketing in ASEAN, Korea, India and ANZ for the Product Line Secure ‘Transport Ticketing’ at Infineon Technologies. In 2003 SL joined the semiconductor industry with Infineon Technologies as Marketing Manager in Automotive Electronics, where he managed the Powertrain Segment business for APAC. He then moved to Chipcard and Security in 2009 responsible for APAC region marketing for Payment and PayTV. In the later years, SL subsequently took on different segments including Mobile Communication and Transport & Ticketing before heading the Secure Mobile Transaction business line. SL holds a Bachelors’ from Wichita State University, Kansas, USA.
Mr. Sangmin Hyun is a senior sales manager of global business division in Korea Smart Card Co., Ltd (KSCC), since 2008 joining KSCC and leading diverse public transportation projects including Automated Fare Collection and Fleet Management System. Currently he is focusing on ASEAN Market including Vietnam, one of highly potential markets.
Ting Chen is a cross-disciplinary professional in M&A, banking, as well as in the e-commerce sector, specialized in digital innovation, payment, customer experience and retail banking services. She built up Bank SinoPac’s E-Banking Division in 2010, leading the bank to become the pioneer among its peers in its digital development, including the award winning third party payment FunCashier, mobile banking app, corporate banking and ATM solution, and innovative eco-banking solution tailored to specific business models and sectors.
Mr Hiroshi Anzo is a Senior Project Formulation Advisor of JICA Vietnam Office in Hanoi, responsible for overseeing projects related to bus transport and smart card transport payment system. He is in charge of the ongoing initiative titled "the Project for Supporting Development of Interoperable Smart Card System for Public Transportation in Hanoi" being implemented with the Department of Transportation of Hanoi People's Committee.
Michael Zerelli is currently the Vice President Digital Sales, Asia Pacific. He is in charge of driving and delivering Banking and Payments innovation for financial institutions in the region. Previously, Michael is the head of telecom & Banking for Oceania and Director of Gemalto Australia. Heading a team across Sydney and Melbourne, he is in charge of managing and supporting Gemalto’s telecommunication & banking customers and partners in the region. Prior to this role, Michael was Head of Telecom Solutions Sales for South Asia and Oceania and was based in Singapore. He has been with Gemalto for more than 15 years and has held various management positions within the company and SchlumbergerSema in Asia. Michael holds a Masters Degree in Engineering from Conservatoire National des Arts et Métiers in France.
Mr. Jian heads a portfolio of innovative products like contactless, QR and mobile wallet in UPI. He and his team developed the transit solution for oversea markets based on the practice in mainland China and kept working closely with the partners to implement these solutions. He is also a technical expert thanks to his experience on EMV chip, contactless and QR, having much detailed understanding of the mobile transport payment.
Anuj Goel is the Head for Automatic Fare Collection (AFC -General Manager) department in Mumbai Metro One Pvt. Ltd. He has a rich experience of 15+ years into designing, integration and implementation of Hardware & Software of various AFC systems. Mr. Goel is a Computer Science Engineer by passion with an MBA in Operation to excel in his passion. He joined Mumbai Metro One as an Engineer and grew up to be a General Manager. In the last 3 years he has taken various initiatives for opening new payment gateways like PayTm, Ridler etc, Designed and implemented QR Code based mobile Ticketing system for Mumbai Metro One. Apart from payment solutions he also expertise’s in operational cost reduction, AFC equipment planning and passenger flow modeling.
Executive Director, Information and Ticketing Services, Customer
Lewis is the Executive Director of Information and Ticketing Services at Transport for New South Wales. His role is integral in ensuring customers travelling on Public Transport in NSW have a seamless, positive ticketing experience, and are able to access the integrated transport system. In addition to this, Lewis is responsible for the management and provision of subsidised and concession travel arrangements across the state of NSW, including access to transport for disability sectors, free and subsidised school travel and seniors travel. Lewis also oversees a number of customer information channels, including the opal.com.au website and two contact centres, to ensure consistent messaging, advice and communications about NSW public transport ticketing.
Michael is an entrepreneurial and globally experienced financial services/information technology professional who has specialised in card and payment products and technologies for financial institutions, retailers / wholesalers, telecommunications carriers / MNO's, transport / transit organisations and governments for over 25 years.
As Director of Sales for Secure Issuance, ASEAN with HID Global, Mr. Kartono is responsible for strategy development and driving business for ASEAN including Singapore, Indonesia, Philippines and Thailand, etc. Well regarded for his ability to achieve profitability and growth, Mr. Kartono has considerable experience working with vertical users and secure issuance distributors and partners within the ASEAN market.
An expert in identification technologies with over 15 years of experience, Ihar leads NXP business development team for Payment & Identification segment in SAPAC region. He focuses on developing projects and creating ecosystems of partners in the areas of electronic documents, NFC applications, financial and transit cards, RFID tags as well as cybersecurity solutions. Ihar’s track record includes several major success stories with both public and governmental and commercial customers, including the worldwide biggest smart paper ticketing project and significant Secure Identity projects.
Miki Szikszai has served as CEO of Snapper Services since February 2009. Under Miki’s leadership, Snapper has provided Ticketing as a Service (TaaS) in NZ with deployments in Wellington and Whangarei. Snapper has continued to innovate its TaaS including the commercial launch of NZ s first NFC service in 2012. Snapper now provides these services to clients globally, making their existing smartcard ticketing system more flexible and driving a step change in the customer experience. Miki is an advocate of design-led technologies being a way to deepen customer relationships, Miki has a background in technology innovation and commercialization, including Fixed and Mobile Internet Content businesses, deployment of NZ’s first 3G Mobile network and the establishment of in-house Innovation teams. Miki takes a broad interest in innovation in the NZ market and currently serves on the Board of Directors for Spotlight Reporting, a B2B SaaS company focused on Business Intelligence.
Jerry Lim is the Country Head of Grab Vietnam. He has overall responsibility for planning, directing and coordinating all operational activities for Grab's in-app booking service in Vietnam. He was previously the Head of GrabTaxi Singapore. Jerry has close to 10 years of experience in management consulting, solutions management and technology management across the Asia Paciﬁc region. Throughout his career, he has been passionate about growing the open innovation culture in the region and inspiring the same passion in the next generation of leaders.
Greg Pote is Chairman of APSCA, the only regional industry association for secure smart chip technology applications in Asia, which he co-founded in 1997. Based in Shanghai, Greg travels throughout the region to promote smart card, contactless and NFC business and work with APSCA members to assist in developing their smart card businesses, initiatives and schemes. Greg has spoken at more than 170 industry conferences, forums and seminars covering smart card business and technology across over 19 countries in Asia, Africa, the Gulf and Europe. Greg chaired the majority of these industry events, including moderating business and technology discussions with leading experts from governments, banks, transport operators, telecoms operators and technology companies.