Mr. Tan Nyat Chuan joined Bank Negara Malaysia in 1987. During his 30 years with the Central Bank, he has spent 10 years in the Banking Supervision Department, 5 years in the Investment Operations and Financial Markets Department specialising in the treasury risk management, 5 years in the Payment Systems Policy Department, 4 years as the Director of the Internal Audit Department, 5 years as the Director of the Payment Systems Policy Department and currently holds the position as Assistant Governor. He holds a MBA from the Manchester Business School, United Kingdom.
Jinjia Zhou is the Chair of EMVCo QR Code Task Force in EMVCo. She also serves on the Next Generation Task Force and Level 2 Working Group on behalf of China UnionPay. Within China UnionPay, Jinjia Zhou is focussing on specifications for chip technology, payment innovation and security. Prior to joining China UnionPay, Jinjia has worked in various banking and financial service organizations. She holds a Master’s Degree in Electronic and Electrical Engineering from Nanyang Technological University.
Ooi Huey Tyng is the Managing Director of GrabPay Singapore, Malaysia and Philippines, where she focuses on driving adoption of GrabPay with local cash-based merchants in each market. She oversees the strategic direction for the GrabPay business in these countries and is responsible for forging the business partnerships required to bring millions of merchants and consumers into the cashless future. Huey Tyng has more than 25 years of experience in senior positions at global banks and leading payments providers. Prior to joining Grab, Huey Tyng was Visa’s Country Manager for Singapore and Brunei where she was responsible for the country operation and overall P&L, including growth priorities, ePayment ecosystem expansion, regulatory engagement as well as key stakeholder management for regional banks headquartered in Singapore. Huey Tyng also held leadership roles at DBS, UOB, and Citi among others, where she was responsible for managing retail cards businesses, product, merchant acquisition and strategic partnerships.
Head of Virtual Banking & Payments, Community Financial Services, Maybank Malaysia
Kalyani Nair is the Head of Virtual Banking & Payments, Community Financial Services in Maybank Malaysia. She is responsible for all digital channels, including Online, Mobile, ATMs & Call Centre. She also manages customer service on social media, as well as the payments products of the firm. She is a strong advocate of innovation in digital banking and has pioneered a number of innovative services in the online & mobile space. She is focused on accelerating digitization to transform the way customers transact with the bank. Kalyani graduated with a Masters in Corporate Communications and has over a decade of experience in Digital Banking.
Chief Information Officer, Hong Kong Interbank Clearing Limited (HKICL)
Arthur Wong is the Chief Information Officer of Hong Kong Interbank Clearing Limited (HKICL). Before joining HKICL, Arthur was Head of Information Technology at China Construction Bank (Asia) (CCBA) and has more than 25 years of experience in information technology management with major banks and financial institutions in the Asia Pacific Region. Arthur joined China Construction Bank Hong Kong (CCBHK) in 1995 and was responsible for overseeing the technology function for CCB’s Hong Kong Branch, CCB International as well as other overseas branches. He left CCBHK in 2008 and joined Fubon Bank (HK), Sun Hung Kai Financial and then KKR Asia, where he was also the Head of IT. Arthur subsequently rejoined CCB Asia in early 2014. Arthur is also co-founder of popular Hong Kong web site HKGolden.com.
Director, Planning & Operations, Payments Japan Association
Mayu Suzuki is Director and founding member of the Payments Japan Association. Payments Japan was established in July 2018 to enable national-level, cross-industry collaboration for the promotion of non-cash payments. It currently embraces 280+ members from various industries including banks, non-banks, IT vendors, FinTechs, telcos, retailers, and food service providers.
Mayu currently overlooks the secretariat operations, and organizes the Association’s 7 annual projects, including QR Code Payment Standardization, National Payments Roadmap Development, and Credit Card API Guideline Enhancement. She has served over a decade in global consulting services with a focus on the payments industry. Apart from supporting the clients' business strategy development, she was dedicated to various national and international collaboration and rule-making initiatives lead by government agencies and trade bodies.
Chief Marketing Commercial Officer, TNG Digital Sdn Bhd
Mark is the Chief Marketing & Commercial Officer for TNG Digital. He has 25 years of working experience across multiple industries with a keen sense for business value creation, driving new project start-ups, transforming outdated business models, and managing teams known for bold innovation and creative marketing campaigns. He is well regarded for cross functional expertise in strategy, critical thinking, marketing and project management and is a firm believer in Digital Social Media Marketing. He currently oversees the Marketing & Branding Strategy of the TNG Digital with focus on the consumer & commercial acquisition.
Tac Watanabe is Executive Vice President of the Brand Infrastructure & Technologies unit of JCB, and is responsible for developing and managing the delivery of products such as EMV, 3-D Secure, contactless and mobile payments. He is also leading the development of emerging products and services, including mobile wallets, tokenization, biometrics and remote payments, in order to deliver JCB’s unique value to its stakeholders. Tac was appointed to this position in January 2012. Tac has spent more than 20 years out of his 26-year career with JCB in the global area, making significant contributions to expanding the JCB brand globally. He was based in the U.S. for 6 years, and during his last 2 years in Los Angeles, he was in charge of smart card and other advanced technologies for the region.